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Regional Long-Term Care Ombudsman Program PDF Print E-mail
The Regional Long-Term Care Ombudsman Program advocates for the rights of people who receive long-term care services in nursing homes, adult care facilities or through in-home care programs. The program investigates and resolves complaints about long-term care ranging from admission and discharge problems to abuse, neglect and violations of civil rights.

Help us in this endeavor:
As a volunteer within the Long Term Care Ombudsman Program, you will receive mandatory training, certification, and continuing education opportunities. Duties include:

  • informing residents and families of their rights;
  • working to resolve uncomplicated complaints;
  • providing community contact for residents; and
  • working to empower residents and families to advocate for themselves.

Those interested in becoming a Long Term Care Ombudsman Volunteer should contact the Ombudsman Volunteer Coordinator at (419) 259-2891 or 1-800-542-1874 toll-free.