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Intake Manager (LAWO Toledo)

Legal Aid of Western Ohio, Inc. (LAWO), a non-profit regional law firm that provides high-quality legal assistance to low-income persons and groups in western Ohio, seeks a bright, creative, hardworking Intake Manager for its Legal Aid Line.

Legal Aid Line provides legal assistance intake and referral services for LAWO and other service providers. Responsibilities include supervision of a team of intake specialists who screen legal assistance applicants from LAWO’s thirty-two county service area for financial eligibility and issue eligibility to determine referral options, including attorney and/or community resource options. Position is located in Toledo.

Paralegal experience required. Supervisory and/or call center experience preferred. Candidates must have excellent computer and telephone skills. Ability to work well with low-income persons who may be undergoing stress is a must. Ability to communicate fluently in Spanish is helpful. Salary depends on relevant legal experience. Excellent fringe benefits.

To Apply: Send resume and cover letter electronically as soon as possible, in Microsoft Word format, to:

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Subject: Intake Manager

LAWO is an Equal Opportunity Employer and places a high value on diversity in our workplace, including diversity in race, ethnicity, gender, sexual orientation, age, and physical ability. We strive to create an environment welcoming to all individuals and we encourage applications from individuals traditionally underrepresented in the legal profession. Equal access to LAWO’s office is available. Applicants requiring accommodation for the interview/ application process should contact the recruitment coordinator at the address listed above.